A Note About Urgent Requests - The Public Works Department responds to emergency situations, such as water main breaks or sewer back ups, at all times. To report such a situation during the hours of 7:00am to 3:30pm, Monday through Friday, please contact Public Works directly at (847) 551-3815. If you are reporting an urgent matter after business hours, please call QuadCom at (847) 428-8784.
You may also send a request via email to Public Works, 24 hours a day, 7 days a week. Please note that requests will be answered during regular business hours.This Service Request Form works with all current web browsers (Edge, Safari, Chrome, FireFox) and may be used from all smartphones as well.
Having trouble with this Request Form? Please contact the IT Department at (847) 586-5599.
Village Hall
102 South Second Street
West Dundee, IL 60118
Phone:
Fax:
Hrs:
(847) 551-3800
(847) 551-3809
8am - 4:30pm M-F